Reproduced from my post on the TurboDoc.in Blog. Link to post on the blog – click here
[Wrote this post on the TurboDoc.in Blog few weeks back. It helped a lot of users feel more assured of our service. Would highly recommend online businesses to have such posts on their product blogs. Here is the link to the original post.]
This question could be further broken down to 3 basic questions –
1) How safe is the web today?
2) What are the right questions to ask your web application provider (Gmail, Facebook etc) ?
3) Is TurboDoc.in safe?
1) How safe is the web today?
In the past 10 years, web-based solutions & technologies have come a long way. They have evolved wonderfully to give a better solution for storage, backup and access of data vis-à-vis client/server systems. This can be attributed to, to name a few, the below.
– Advanced web browsers like Google Chrome, Mozilla Firefox have made browsing the web safer and faster
– Better encryption techniques like SSL, 256 bits encryption that make sure higher levels of security
– Higher bandwidth allows better security measures to be employed
– Mainstream commerce like booking movie / railway tickets has to a phenomenal extent, moved to the web. This has underlined the need for more online payments which in turn has brought in more investment and research into security
2) Questions to ask your web service provider?
Here’s what you should be concerned about, when you sign up for a web service.
– Data Security: Where is my data being stored? Who is the provider? What are the security measures provided by them?
– Encryption: Are my username, password being encrypted? Are 256 bit SSL certificates being used for login?
– Backup: Are backups taken every day, hour, minute? Data warranty?
– Uptime: What is the guarantee on the availability of the website? What is the track record of the website?
– Privacy Laws: To whom does the data belong? Can any party other than myself access the data I upload on to your servers?
3) Is TurboDoc.in Safe ?
– Data Security : Data is maintained on the world-class secure servers of RackSpace, more about RackSpace
– Encryption : Not only is all access to the application is through an encrypted username and password, but also role based. Meaning the primary user can decide how much of data he wants to share with the other users(eg: office staff) of his own TurboDoc.in account.
– Backups are taken every day and we offer 100% data warranty. Your data is never lost.
– Uptime : We have a 99.99% uptime guarantee. Here’s the proof
– Privacy laws : You are the owner of your data and no one else can access the data
Today, your data is safe online if the providers adopt the right measures and technologies. Your data is safe and secure with TurboDoc.in, you have not a single thing to worry about.
I needed to decide on an online CRM (Customer Relationship Management) solution for Naabo. Here are a few of the posts that helped me decide.
Finally went ahead with capsulecrm.com
From past few weeks, I have been looking for an online payment gateway for our product. Here is what my research could dig up.
|CCAvenue||EBS||ICICI Payseal||Paypal / Google CheckOut|
|Starter Package||7500 INR @ 7% TDR||6000 INR @ 6% TDR||25000 INR @ 4% TDR||3.4% TDR|
– Maximum coverage
– Includes telephone based payment
– Market leader with limited consumer brand recognition
– Professional organisation
– Prompt service
– Most affordable
– Provide additional discounts
– Supported by Axis Bank
|– Lowest TDR among Indian options||
– Supports Subscription based services
– Lowest TDR
– No Discounts
– Lethargic service due to their high market share
– Poor Coverage (No SBI net banking)
– Poor coverage
– Uptime issues
– No INR support
– Service is poor towards startups
|My Verdict||Best option by far||2nd best||For large transactions only||
If customers are abroad with monthly renewals
It was a close call between Ccavenue and EBS but went ahead with Ccavenue since they provide the maximum coverage with better uptime and security measures. Hope this saves time and energy for others who are contemplating the same. Do send in your comments which could be added to the table.
Building and selling a software/application/service/product is more than just building and selling features.
A common mistake which sales guys do is to feel that more features relate to more chances of sales. For the sales guys this must read from ‘Ignore the Code’ – Removing Features
A common mistake most tech guys do is to feel that sales are based entirely on the product. This post by Steve Blank is a must read for all the Tech guys – Convergent Technologies: War Story 1 – Selling with Sports Scores