I needed to decide on an online CRM (Customer Relationship Management) solution for Naabo. Here are a few of the posts that helped me decide.
http://www.cloudave.com/link/javelin-shooting-an-arrow-into-crm
http://zebugroup.com/2009/03/3-reasons-why-we-picked-batchbook-as-our-crm-tool/
http://www.budeco.nl/en/budeco-the-making-of/about-the-selection-of-an-online-crm-system/
Finally went ahead with capsulecrm.com